Tel Aviv Airport Guide

Baggage Trolleys – Need a hand with your luggage? Baggage trolleys are available free of charge on the departures level. A reader tells us you need a credit card as a deposit. (June 2023)

Duty-Free & Shopping – JR/Duty-Free has five locations: Airside, Concourses B, C, D and E. In addition, you will find a small selection of other shops selling jewellery, clothing, books, etc.

Family Services

• Baby Care Facilities – A crib, sink, changing table and more are available in the Mother and Child Room. Ask the Information Counter for access. Location: Airside, Terminal 3, Departures Hall (Duty-Free area) Hours: Open 24 hours.
• Children’s Play Room – Locations: Terminal 1, Airside, Departures Hall (Duty-Free area) • Terminal 3, Airside, Concourse B, C and D, at the entrance (right-hand side) of every concourse and at the end of the concourse on the left-hand side (behind the shops).

Information Desk – Locations: Check-in Hall, opposite entrance 32 (Landside), Rotunda (Airside) and Greeter’s Hall, opposite entrance 3 (landside). Hours: open 24 hours.

Medical Services

• Medical Services – Locations: Airside, Terminal 1, Greeter’s Hall west gallery, near Gate 21 (Hours: 24-hours) • Airside, Terminal 3, Departures Hall (Duty-Free area), next to Mother and Child Room (Hours: Not known).
• Pharmacy – SkyPharm offers services. Location: Terminal 3, 3rd Floor, Buy and Bye Mall. Hours: Unknown

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans.
• Banking Services – Yahav Bank offers full-service banking, currency exchange and an ATM. Location: Airside, Terminal 1, near Massada Lounge Hours: Vary (closed Friday & Sat).
• Currency Exchange – Terminal 3, Bank Hapoalim offers 24-hour service from three locations: Landside, Baggage Claim near carousels 6 and 7 • Landside, Eastern Hall • Landside, Check-In counter between Departure Hall and Buy & Bye Mall. Terminal 1, the Yahav Bank provides currency exchange. Hours: vary depending on the day of the week but never opens before 8:00 and closes by 1:00 PM or 5:00 PM and is never open on Friday.
• TravelersBox – Turn your leftover change into emoney at any TravelersBox kiosk! Location: Landside, Arrivals Hall, near Bank Hapoalim currency exchange.

Smoking – Smoking is permitted in the designated locations only (airside and landside) and in Schmoozy’s Pub in the Rotunda.

Spa – Not available.

Synagogues – Three locations: Airside, Terminal 1, Eastern Hall, near gate 2 • Airside, Terminal 3, Greeter’s Hall east gallery on 1st floor • Airside, Terminal 3, Duty-Free Hall. Hours: Open 24 hours.

Tourist Information – Get tourist information, maps and assistance with hotel reservations at the Ministry of Tourism information desk. Location: Arrivals Hall.

Travel Agencies – If you are arriving in Tel Aviv and need local arrangements or help planning a last-minute trip abroad, there are a few travel agencies with offices at the airport that can probably be of assistance. Eshet, Issta and daka90 are all located in the Greeters Hall, East Gallery, Level 2.

Tel Aviv Airport is served by the following airlines: Aegean Airlines • Aeroflot • Air Baltic • Air Canada • Air Europa • Air France • Air India • Air Malta • Air Moldova • Air Serbia • Air Sinai • Alitalia • Alrosa • All Nippon Airways • American Airlines • Arkia • Astra Airlines • ASL Airlines • Astra • Atlasglobal • Austrian Airlines • Azerbaijan Airlines • Belavia • Blue Air • Bluebird Airways • British Airways • Brussels Airlines • Bulgaria Air • Cathay Pacific • Corendon Airlines • Croatia Airlines • Cyprus Airways • CSA Czech Airlines • Delta Air Lines • Dniproavia • EasyJet • El Al Israel Airlines • Enter Air • Ethiopian Airlines • Finnair • Freebird Airlines • Georgian Airlines • Hainan Airlines • Hong Kong Airlines • Iberia • IndiGo • Israir • Jet2 • KLM • Korean Air • LATAM • LOT • Lufthansa • Myway Airlines • Neos • Norwegian • Onur Air • Pegasus Airlines • Qantas • Rossiya Airlines • Royal Jordanian • Rwandair • Ryanair • S7 Airlines • Small Planet Airlines • Smartwings • Swiss • TAP • Tailwind Airlines • Tandem Aero • Tarom • Thai Airways • Thomson • Transavia • Turkish Airlines • Tus Airways • Ukraine International Airlines • United Airlines • Ural Air • Uzbekistan Air • Vietnam Airlines • VIM Airlines • Virgin Atlantic • Vueling • Wizz Air • YAN Air.

Bus

The following companies offer bus service from Terminal 3, Level 2 (Public Transport Level):

Egged offers a connector shuttle (Line 5) between the airport, Airport City and El Al Junction. From El Al Junction, passengers can transfer to/from Egged bus lines travelling to/from Petah Tikva, Rehovot, Jerusalem, Hadera, Netanya, Ramla, Haifa, Ra’anana Junction and Ramat Gan Ayalon Mall.

Kavim provides service between the airport, El Al Junction (line 13), Shoham and Modi’in.

Metropoline offers bus service between Ben Gurion Airport and Be’er Sheva (Beersheba).

Afikim offers 24-hour service between the airport and Jerusalem. The bus departs hourly on the hour.

Car Rentals

Car rental desks are located on the 1st floor in the Arrivals Hall. From this location, staff will direct renters to take the free shuttle to the Pardes Parking Lot for vehicle pick up. Returning renters will have access to that same shuttle to get back to the airport terminals. The following agencies are available on-site: Avis, Budget, Cal Auto, Eldan, Europcar, Hertz and Shlomo Sixt.

Hotel Shuttles

At the time of this update, we found only one hotel providing a shuttle: Sadot Hotel (one-way transfer).

See also Airport Hotels above.

Inter-Terminal Shuttles

Tel Aviv Airport operates a free shuttle service between the terminals and long-term parking, which runs in a circuit every 10 – 20 minutes, 24 hours a day. The shuttle stop for shuttles travelling from Terminal 3 to Terminal 1 is located on Level G, next to the stop for long-term parking shuttles. The shuttle stop for shuttles travelling from Terminal 1 to Terminal 3 is at Terminal 1, opposite Gate 4. Shuttles for the long-term parking lot leave from Terminal 3, Level G, Gate 1.

Taxi

Taxis are readily available 24 hours a day, and dispatchers are available at Terminal 3 (Level G, Exit Gate 3) and Terminal 1 (Gate 3) to assist passengers in hiring a taxi. For safety reasons, please hire a taxi through the dispatcher only. Hadar Lod taxis travel between the airport and all areas of Israel. Nesher taxis are available at Level G, Exit Gates 1-3, and can be used to travel to Jerusalem and the surrounding regions. Amal taxis are available at Level G, Exit Gates 1-3, and can be used to travel to Haifa and the surrounding regions. All taxi services are available 24 hours a day. A surcharge of NIS 5 is added to the fares of every trip leaving from the airport. Night fares apply from 5:00 PM – 5:00 AM Friday into Saturday and from 9:00 PM to 5:29 AM on all other days, including Shabbat and Jewish holidays. Additional surcharges may apply for luggage, parties of more than two passengers or travel on toll roads. Use this Ben Gurion Airport Taxi Fare Calculator to help you estimate the cost of your journey.

Train

Ben Gurion Airport Train Station is on the lower level of Terminal 3. Passengers departing from Terminal 1 can use the free inter-terminal shuttle. For routes, timetables and fare information, go to the Israel Railways website.

Pro-Tip: A reader tells us, “There is now a fast train that goes direct from the airport to Jerusalem Yitzchak Navon train station, which is across the street from Jerusalem Central Bus Station. It’s a 20-minute ride and is quicker than any other mode of transport to Jerusalem, including driving.” (May 2019)