Whether you have a layover, overnight sleepover or you are just quickly passing through, our Norfolk Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
Quick Links
There was a group of benches, and I slept behind one of them on the floor. – Rob
ORF Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Norfolk International Airport.
What to Expect
Norfolk Airport (code: ORF) consists of a single terminal divided into Concourses A and B, which branch off from the main landside area. You’ll find a few eateries and a handful of gift shops. A 24-hour cafe is open on the landside. Free WiFi is available to help pass the time. No pay-to-use airport lounges are available.
Sleeping in Norfolk Airport
We do not have recent sleep-related airport reviews, but it seems that the level above the baggage claim area is large, carpeted, and quiet. Bring along earplugs or noise-cancelling headphones to combat loud announcements. For uninterrupted sleep, nearby hotels offer free shuttle service. See our Airport Hotels section below for more info, or read some traveller airport reviews for more tips.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. You can also visit the airport’s website for current information. For more airport information, continue scrolling down to explore more in our Norfolk Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Airport Hours
The airport is open 24 hours.
Remember that TSA, airline check-in, and baggage drop hours vary according to the flight schedule. Check these hours with your airline. If you are in the terminal’s public area (landside), you will not be able to get through to the terminal’s secure area (airside) until the morning.
Rest & Relaxation Zones
There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
Airport Hotels
If sleeping in the airport sounds like a nightmare, some hotels near Norfolk Airport provide free airport shuttles. For airport pick-up, use the courtesy phone in the airport’s baggage claim area.
- Residence Inn Norfolk Airport » Check Rates
- Delta Hotels by Marriott » Check Rates
- DoubleTree by Hilton Hotel Norfolk Airport » Check Rates
- Holiday Inn Norfolk Airport » Check Rates
For more options, visit Tripadvisor to see a list of hotels near Norfolk Airport that can be sorted by price, distance, traveller rating and popularity.
Airport Lounges
Pay-per-use, Single Visit Passes & Lounge Memberships
There are no pay-per-use lounges at this airport.
Military Lounges
USO Lounge – The USO offers a free lounge to active members of the US military and their families. Location: Arrivals Terminal, 2nd floor, baggage claim area.
Related Pages: Norfolk Airport Lounges
Drinking Water
Thirsty? Water bottle filling stations are available Airside.
Food & Drinks
Food concessions throughout the airport operate on varying schedules, with most opening as early as 4:30 AM.
Luggage Storage & Lockers
Unavailable. If this is incorrect, click here to update this guide.
Mobile Charging
Charge your electronics at charging stations on the Concourses, the pedestrian bridge, in Arrivals and restaurants.
Showers
Unavailable. If this is incorrect, click here to update this guide.
WiFi / Internet
Free WiFi is available at Norfolk Airport for 60 minutes. Connect to the TakeORFwifi network. One additional hour costs $3.95 (2Mbps) or $4.95 (5Mbps), and one day costs $6.95 (2Mbps) or $9.95 (5Mbps).
More Airport Information
ATMs / Cash Machines – Need cash? ATMs operated by BB&T are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: throughout the Main Terminal, Arrivals Terminal and the concourses.
Baby Care Facilities – Baby change facilities are throughout the airport. Mother and Child rooms are also available in the Main Lobby and Concourses. These rooms include a sink, changing table, a rocking chair and charging outlets to give nursing mothers comfort and privacy.
Baggage Carts – Need a hand with your luggage? Smarte Carte baggage carts are available at the airport. Carts cost $5.00 to rent with a $0.25 refund upon return. Locations: Curbside, near check-in • Arrivals, near Baggage Claim 2 • Rental Car return, Garage A, Level 2.
Banking Services – A full-service banking branch is available from 10:00 AM – 2:00 PM (Mon-Fri).
Children’s Play Area – An Interactive play area and toy store for children. Location: Departures Terminal.
Currency Exchange – Not available.
Duty-Free & Shopping – Duty-Free shopping is not available. There are a few shops, such as Hudson News (three locations), Tech on the Go and a few others. Hudson News (Landside) is open from 4:00 AM – until the last departure for last-minute items.
Information Desk – Staffed by uniformed naval personnel, the Military Information Booth offers assistance and information to both military and civilians. Location: Arrivals Terminal, landside, 1st Level, Baggage Claim. You can also seek help from one of the Volunteer Ambassadors roaming around the airport. Airport Police are also on hand 24 hours a day to assist with hearing-impaired phone and language translation services and special needs.
Medical Services – Automated external defibrillators (AED) are available at the arrivals terminal, main lobby, and concourses. Norfolk Airport Authority’s fire and police responders are available 24 hours daily.
Postal Services – Drop off your last-minute postcards at the airport’s mailbox. Location: Main Hall.
SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
Car Rentals
The following car rental agencies are located on-site in the Baggage Claim area: Alamo • Avis • Budget • Dollar • Enterprise • Hertz • National • Thrifty.
Hotel Shuttles
Several area hotels provide airport shuttle service: Candlewood Suites Norfolk Airport • Comfort Inn & Suites Virginia Beach Norfolk Airport • Delta Hotels by Marriott Norfolk Airport • DoubleTree by Hilton Hotel Norfolk Airport • Econo Lodge Airport • Hampton Inn & Suites Norfolk-Airport • Holiday Inn Virginia Beach – Norfolk • La Quinta Inn & Suites by Wyndham Norfolk Airport.
See also Airport Hotels above.
Ride Share Apps
Lyft and Uber are both authorized to operate from the airport. Passenger pick-up is in the Arrivals Terminal, curbside, outside Door 5.
Taxis
Taxis are available outside of the baggage claim area on a 24-hour basis. All taxis are metered, and reservations are not required.
Last updated: 2024-08-26
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.