Whether you have a layover, overnight sleepover or you are just quickly passing through, our Jakarta Soekarno-Hatta Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
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I got 4 hrs sleep and the experience and money we saved was worth the hassle. Not dangerous at all. Lots of families doing the same! – linaworldwide
CGK Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Jakarta Soekarno-Hatta International Airport.
What to Expect
Jakarta Airport (Code: CGK) is a large, sprawling complex with two older terminals (T1 and T2) and one new terminal (T3), all connected by a free SkyTrain. T1 has three sub-terminals (A, B and C) and primarily serves domestic flights. T2 also has three sub-terminals (D, E and F), serving domestic and international flights. The ultra-modern T3 serves both domestic and international flights. All three terminals offer a range of dining and shopping options, though T3 has the largest selection of retail stores. WiFi is available to help pass the time. Additional comfort—including showers—can be found through fee-based access to one of the airport’s first-class lounges.
Sleeping in Jakarta Airport
Travellers report that airport staff and security generally tolerate overnight sleepers and that the terminals feel safe. The new T3 is highlighted as having the best sleep options and plenty of comfortable, sleep-friendly furniture. Reviews about the other terminals are mixed, with some warnings about uncomfortable furniture, though travellers have successfully found reasonable sleeping spots in all three terminals. Cold air conditioning is an oft-mentioned sleep hindrance, so consider bringing an extra layer and/or travel blanket. Eyeshade and earplugs/noise-cancelling headphones may also come in handy. For uninterrupted sleep, there is a hotel in the airport’s T2 and several others nearby. See the Airport Hotels section below for locations or read traveller airport reviews for more tips.
Good to Know
Porters have been known to gouge passengers with hefty fees and/or demands for large tips. Luggage trolleys, if you can find one, are free to use.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. For more airport information, continue scrolling down to explore more in our Jakarta Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Airport Hours
The airport is open 24 hours.
Rest & Relaxation Zones
Each terminal offers a rest area with comfortable reclining chairs. Locations: Terminal 1, Airside in 1A and 1B • Terminal 2, in 2D, 2E and 2F • Terminal 3, Airside by Gate 6 and Gate 14. Hours: 24 hours.
Take precautions even when sleeping in the rest zones. In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them. Protect and lock your bags as you would sleeping elsewhere in public.
Jakarta Airport Hotels & Day Rooms
Quick Facts
- Nearest Hotel: Inside the Airport
- Sleep Cabins & Pods: No
- Day Rooms: Yes
- Nearby Hotels with Free Shuttles: Yes
When the prospect of sleeping on the floor or in a chair is giving you nightmares, there is good news for those of you who are looking to sleep at Jakarta Airport in comfort. In addition to two on-site hotel options, several nearby hotels can be found within a ten-minute free shuttle drive from the airport.
Hotels at Jakarta Airport
- Jakarta Airport Hotel – This hotel is located above the arrival gate, and the entrance is a five-minute walk from the 2nd floor of Terminal 2E. Day rooms are available from 9:00 AM to 9:00 PM for stays of up to 6 hours. A free airport shuttle is available for inter-terminal transfers, or you can take airport transportation. » Check Rates
- Anara Airport Hotel – Located at Terminal 3, on the Mezzanine Level (International Gates). » Check Rates
- Digital Airport Hotel T3 – A capsule hotel located in Terminal 3, Domestic Departures, 1st Floor. » Check Rates
Hotels near the airport
- Ibis Styles Jakarta Airport – Free airport shuttle runs every 90 minutes between 3:00 AM and 12:00 AM. Reservations required. » Check Rates
- FM7 Resort Hotel – Free airport shuttle is available, which must be pre-arranged at least 24 hours in advance. » Check Rates
For more options, visit Tripadvisor to see a list of hotels near Jakarta Soekarno–Hatta Airport that can be sorted by price, distance, traveller rating and popularity.
Airport Lounges
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and learn how to gain access with just an economy class ticket!
Terminal 1A
- Blue Sky Premier Lounge – Location: Landside, Domestic Departures, before security checkpoint #1. Lounge Access: Prepaid lounge pass • Lounge membership programs.
Terminal 2
- Blue Sky Premier Lounge – Location: Terminal D, Landside, near check-in counters 1-24. Showers are available. Lounge Access: Prepaid lounge pass • Lounge membership programs.
- Saphire Lounge – Location: International Terminal 2F, Airside, 2nd Floor. Showers are Available. Lounge Access: Lounge membership programs.
- Transfer Lounge – Location: International Terminal 2E, Landside, 2nd Floor. Showers are available. Lounge Access: unknown.
- T/G Lounge – Location: Terminal 2E, Airside, International Departures, 2nd Floor.
Terminal 3
- Saphire APS Blue Sky Lounge – Location: Terminal 3, Airside, Domestic Departures, beside Gate 18.
- Saphire Blue Sky Lounge – Location: Terminal 3, Airside, Domestic Departures, 1st Floor, next to Gate 13. Lounge Access: Prepaid lounge pass • Lounge membership programs.
- Saphire Lounge – Location: Terminal 3, Airside, International Departures, opposite Gates 7 and 8. Lounge Access: Lounge membership programs.
- Saphire Lounge / Plaza Premium Lounge – Location: Terminal 3, Airside, International Departures, Level 2, near Gate 5. Lounge Access: Pay at the door • Prepaid lounge pass • Lounge membership programs.
Related Pages: Jakarta Airport Lounges
Drinking Water
Thirsty? Drinking water fountains are available free of charge. Locations: multiple spots in all three Terminals.
Food & Drinks
At the time of this update, these restaurants are open 24 hours.
- Terminal 1: A & W (T1A Arrivals • T1A Arrivals • T1A Arrivals) • Ayam Goreng Kalasan (T1C x 3 locations) • Ayam Penyet Landasan (T1C, Shopping Arcade) • Bakso Afung (T1C Shopping Arcade) • Bakso Lapangan Tembak Senayan (T1, Shopping Arcade • Bakso Solo (T1, Shopping Arcade) • Baso Malang Oasis (T1B Arrival) • Belinda (T1C, Shopping Arcade) • Cempaka Restaurant (T1A Departures) • Dunkin Donuts (T1A, Arrival Hall • T1B, Arrival Hall • T1C, Arrival Hall) • Food Cetra (T1C) • Fresh & Easy (T1C Departures) • JCO Donuts (T1B, Arrivals Hall) • K Cafe (T1A • T1C) • Kudeta (T1A Central Stairs) • Massilia Cafe (T1B Airside) • Mie Kingkong (T1C, Arrivals, Landside) • Papabunz (T1A, Central Stair • T1B, Departures, Floor 1) • Pesona Cafe (T1C, Shopping Arcade) • Roti O (x 5 locations) • Selera Resto (T1B) • Soka Restaurant (T1, Shopping Arcade) • Solaria (T1A, Parking Area) • Suka Rasa (1A, Arrivals, Landside) • The Bhesekan (T1C, Boarding).
- Terminal 2: A & W (T2, Inner Garden) • Bakmi GM (2F, Departure) • Bakso Solo (Arrival Area, 1st Floor) • Dunkin Donuts (2B, Departure Hall • 2F, Arrival Hall) • JJ Royal Cafe* (T2D, Departures Hall) • KFC (2F, Inner Garden) • Maxx Coffee (T2E, Inner Garden) • Papabunz (2E, Inner Garden) • Tana Java (T2E, Shopping Arcade).
Terminal 3: Bakmi GM (T3, Check-in) • Burger King (T3, Check-in • Mezzanine) • Coletta & Lola (T3, Boarding) • Costa Coffee (T3, Mezzanine) • Delice Maison (T3, Boarding) • DJournal Coffee (T3, Boarding) • Old Town White Coffee (T3, Check-in) • Roti Unyil (T3, Check-in) • Two Tigers Sushi and Noodles (T3, Boarding).
Luggage Storage & Lockers
Luggage storage is available if you want to relieve yourself from the burden of heavy baggage. Locations: One Luggage – Terminal 2E, Landside, Arrivals (Hours: 24 hours) • Fesindo Left Baggage Service – Terminal 2D, Landside, Arrivals (Hours: 8:00 AM – 11:00 PM) • Box – Terminal 3, Landside, Domestic Arrivals (Hours: 5:00 AM – 12:00 AM) • Baggage Solutions – Terminal 3, Landside, Domestic Parking Building (Hours: 24 hours). Rates: Prices vary between the locations and depending on the dimensions of your luggage, but they range from Rp. 40,000 – 150,000 / piece.
Mobile Charging
Recharge your mobile devices. Outlets can be found in some areas of the airport (airside and landside).
Showers
Freshen up before your flight with a shower in these locations:
- Free – Enjoy a complimentary shower at these locations: Terminal 3, Domestic, Gate 10 • Terminal 3, International, at Gate 11. Hours: 24 hours. A reader contacted us in November 2023 and said there were no longer free showers in the Terminal but did not specify if both locations were closed.
- Paid – Showers are available in a few of the lounges. [ see Airport Lounges above ]
WiFi/Internet
Free WiFi (up to 50Mbps) is available at Jakarta Airport. Connect to the “freewifi.cgk” network.
More Airport Information
Co-working Space – If you have any work to get done while waiting to board your flight, check out one of the airport’s co-working spaces. The co-working spaces are equipped with desks, and certain locations offer passengers access to desktop computers. Locations: Terminal 1A, Airside • Terminal 1B, Airside • Terminal 2D, Airside, Central Corridor • Terminal 3, Airside, near Gate 8.
Duty-Free & Shopping – Duty-free shopping is available in Terminal 2 and Terminal 3 in multiple locations, all of which are open 24 hours. In addition, you will find plenty of shops to pass the time at the airport. Each Terminal has plenty of markets (Circle K, Kim’s Mart, Indomaret, and more) to choose from, and they are open 24 hours a day.
Family Services
- Baby Care Facilities – If you are travelling with an infant, there are nursing rooms in each Terminal: Terminal 1A • Terminal 1B (Departures Central Corridor) • Terminal 1C (2nd Floor, Shopping Arcade) • Terminal 2D • Terminal 2E (Central Corridor) • Terminal 2F (Central Corridor) • T3 (Check-in Area, Boarding Areas & Arrivals).
- Children’s Area – There are kid zones available in all three Terminals.
- Terminal 1: Terminal 1A • T1B, 2nd Floor Departure • T1C, Shopping Arcade, 2nd Floor.
- Terminal 2: T2D, T2E and T2F (exact locations not known)
- Terminal 3: Boarding Gate 8, 11, 14 and 25.
Information Desk – Have any questions? Visit one of the airport information centers for assistance. Locations: Terminal 1, Landside, Arrivals Hall • Terminal 2E, Landside, Arrivals • Terminal 3, Landside, Check-in Area • Terminal 3, Airside, Domestic Departures, Gate 13 • Terminal 3, Airside, International Departures, Gate 9. Hours: all are open 24 hours.
Luggage
- Luggage Storage & Lockers – see “Luggage Storage & Lockers” above.
- Baggage Carts – Need a hand with your luggage? Baggage carts are available free of charge. Porters are also available to assist you free of charge and tipping.
- Luggage Wrapping – Protect your bags from theft and damage by having them wrapped in plastic. Rates: Rp. 50,000 / piece in the following locations: T1, Check in area 1A, 1B and 1C • T2, Check in area 2D, 2E and 2F • T3, Check in area.
Medical Services
- Medical Centres – If you feel unwell or injure yourself, medical centers can be found in the following locations: Terminal 1B, Departure Lobby (Hours: 24 hours) • Terminal 2, Gate 3 (Hours: 7:00 AM – 10:00 PM) • Terminal 3 at Check-in, Gate 7 and Gate 14 (Hours: 24 hours).
- Pharmacy – If you need any last-minute medications, stop by one of the airport’s Kimia Farma locations, found in Terminal 1A, Shopping Area • Terminal 2D, Shopping Area • Terminal 3, Airside, 1st Floor, Domestic Boarding Area • Terminal 3, Airside, 1st Floor, International Boarding Area.
Money
- ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: All three terminals.
- Banking Services – Bank BCA, Bank BDI, Bank BRI, and Bank Mandiri provide full-service banking and currency exchange services. Locations: Bank BCA – Terminal 2E, Departures Hall (Hours: 8:15 AM – 3:00 PM) • Bank BRI – Terminal 3, Landside, Domestic Arrivals (Hours: 8:00 AM – 3:00 PM) • Bank Mandiri – Terminal 2E, Departures Hall (Hours: 8:00 AM – 3:00 PM); Terminal 3, Domestic Arrivals (Hours: 8:00 AM -3:00 PM) • Bank BNI – Terminal 1B, Departures (Hours: 8:00 AM – 4:00 PM); Terminal 2F, Departures (Hours: 8:00 AM – 4:00 PM); Terminal 3, Domestic Arrivals (Hours: 8:00 AM – 4:00 PM).
- Currency Exchange – Terminal 2 offers 12 currency exchange locations, while Terminal 3 offers nine. At the time of this update, there appear to be no exchange counters in Terminal 1; however, there are banks that could be of assistance.
Prayer Rooms – “Musholla” (Islamic prayer rooms) can be found throughout all three terminals, as well as the shelter areas.
SIM Cards – A reader tells us there is a SIM card kiosk in Terminal 3 on the ground floor. “There are 2 desks with very friendly and helpful English-speaking employees. It takes about 20-30 minutes. You need your passport”.
(December 2022)
Spa & Salon Services – Relax and unwind before your flight with a massage. Locations: Teratini – Terminal 1A, Shopping Area (Hours: 5:00 AM – 12:00 AM) • Batik Spa – Terminal 2F, Shopping Area (Hours: 6:00 AM – 10:00 PM) • Terminal 2E, 2nd Floor. Shopping Area (Hours: 24 hours). Rates vary according to the location but range from Rp. 50,000 – 350,000.
Smoking Areas – Smoking inside the terminals is prohibited except in these designated lounges Locations: Terminal 1, Central Corridor • Terminal 1, Curb Side Arrivals • Terminal 2, Central Corridor • Terminal 2, Curb Side Arrivals • Terminal 3, 15 locations.
Airport Shuttles
At least five airport shuttle bus services are available from the airport. Shuttle bus loading zones can be found at Terminals 1, 2, and 3. For fares, routes and more information, visit the Jakarta Airport website.
Car Rentals
Two car rental agencies can be found at Jakarta Airport. Golden Bird and Laks Prima Transport. Offices can be found in all Terminals 1, 2 and 3.
Charter Bus
Charter bus service from Jakarta Airport to Bandung is provided by five companies: Citi Trans, Jackal Holiday, Lintas Shuttle, Sinar Shuttle, and X-Trans. Service to Bintaro (West Tangerang) is also available through X-Trans. For fares, routes and more information, visit the Jakarta Airport website.
Hotel Shuttles
Several area hotels provide airport shuttle service: Jakarta Airport Hotel Managed by Topotels • Cengkareng Transit Hotel • POP! Hotel Airport Jakarta ($) • Ibis Styles Jakarta Airport • Ibis Budget Jakarta Airport • Orchardz Bandara • FM7 Resort Hotel Jakarta • Swiss-Belhotel Airport Jakarta • Zest Airport, Jakarta.
See also Airport Hotels above.
SkyTrain
Sent to us by a reader (October 2019): All three terminals are now connected by a free Skytrain, which operates every 20-30 minutes from around 4 AM to midnight. A sky bridge connects the Skytrain platforms to Terminals 2 and 3. From Terminal 1, you need to cross the street. The airport is now connected to downtown Jakarta (Sudirman Baru, a.k.a BNI City Station) by an airport train called Airport Rail Service, IDR 70,000. SkyTrain can reach the airport railway station. The train departs every 30 minutes from around 6 AM to midnight. From BNI City Station, passengers may transfer to the brand-new MRT, commuter train, or bus to their dedicated destination.
Taxi
Several companies provide taxi service from CGK airport. Taxi loading zones can be found at Terminals 1, 2, and 3.
Last updated: 2024-08-26
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.