Whether you have a layover, overnight sleepover or you are just quickly passing through, our Jacksonville Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
Quick Links
Free WiFi access so I can upload this message and surf the net all night til I fall asleep. – Marky Mark
JAX Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Jacksonville International Airport.
What to expect
Jacksonville Airport (code: JAX) has a bright, modern terminal with two concourses (A and C). Plenty of eateries and shops exist in both concourses and the pre-security terminal area. Except for a bar and Starbucks, most of these services close by 9:00 PM, so plan accordingly. WiFi is available, and there are plenty of outlets throughout the airport for charging mobile devices. Additional comfort can be found through fee-based access to the airport’s first-class lounge.
Sleeping in Jacksonville Airport
After security checkpoints close for the night, all passengers are restricted to the landside areas, and security must be re-cleared the next day when the checkpoints open. Airport staff and security are generally accommodating to overnight sleepers. Plenty of padded, armrest-free benches and cushioned chairs are in the main lobby and food court areas. Consider bringing eyeshades, earplugs/noise-cancelling headphones and a travel mat/sleeping bag to improve your chances of a decent sleep. For uninterrupted sleep, there is a hotel at the airport and others within a quick shuttle ride. See Airport Hotels below
Read traveller airport reviews for more tips.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. You can also visit the airport’s website for current information. For more airport information, continue scrolling down to explore more in our Jacksonville Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Airport Hours
The airport is open 24 hours. The TSA Security Checkpoint opens at 4:30 AM and closes after the last flight.
Rest & Relaxation Zones
The landside courtyard seating includes approximately 18 rocking chairs.
Take precautions even when sleeping in the rest zones. In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them. Protect and lock your bags as you would sleeping elsewhere in public.
Airport Hotels
If sleeping in the airport sounds like a nightmare, there are hotels near Jacksonville Airport that provide free airport shuttles:
- DoubleTree by Hilton Jacksonville Airport – Located on JAX airport property, just 200 yards from the main terminal. You can walk or take the free 24-hour airport shuttle. » Check Rates
- Microtel Inn & Suites by Wyndham Jacksonville Airport – Free 24-hour airport shuttle is available. » Check Rates
- Springhill Suites Jacksonville Airport – Free airport shuttle is available from 5:00 AM – 12:00 AM. » Check Rates
For more options, visit Tripadvisor to see a list of hotels near Jacksonville Airport that can be sorted by price, distance, traveller rating and popularity.
Airport Lounges
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and learn how to gain access with just an economy class ticket!
- The Club JAX – Location: Concourse A, Airside, near Gate A1. Showers are available. Lounge Access: Prepaid lounge pass • Lounge membership programs.
Airline Lounges (members only)
- Delta Sky Club – Location: Concourse A. Lounge Access: Elite Status • Delta Sky Club Membership.
Military Lounges
- USO Lounge – The USO offers a free lounge to active members of the US military and their families. Location: Main terminal First Floor.
Related Pages: Jacksonville Airport Lounges
Drinking Water
Public drinking fountains are available adjacent to all restrooms.
Food & Drinks
At the time of this update, there are no 24-hour food concessions. These options are available and operate on varying schedules:
- Landside: Sam Snead’s • Starbucks
- Airside: Auntie Anne’s Pretzels • Chilli’s Too • Ciao Gourmet Market • Firehouse Subs • PGA Tour Grill • Sbarro • Shula Burger • Starbucks (x2) • The Local • Vino Volo
Luggage Storage & Lockers
Unavailable. If this is incorrect, click here to update this guide.
Mobile Charging
There are numerous USB charging outlets, as well as electrical outlets for charging mobile devices, in the landside upper-level seating area and the food court area, as well as throughout the seating area in the two departure airside concourses.
Showers
Unavailable. If this is incorrect, click here to update this guide.
WiFi / Internet
Free WiFi is available at Jacksonville Airport. Connect to the “JAX-Free-Wifi” network.
More Airport Information
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside, in the pre-security courtyard (just after Check-In) • Airside • Baggage Claim.
Baby Care Facilities – A lactation suite is available airside, near the food court.
Baggage Carts – Need a hand with your luggage? Baggage carts (Smarte Cartes) are available in the baggage claim area and the hourly and daily parking garages. Rates: unknown.
Business Center – The airport has a spacious meeting room available for rent. The room has executive chairs, a board-style table, internet access, computer hook-up and full video/teleconferencing capabilities.
Information Desk – The pre-security courtyard information desk is staffed by volunteer “Ambassadors” and often staff earlier and later than the times indicated. Ambassadors also staff an airside podium near the (centrally located) food court between concourses. Locations: pre-security courtyard, just after Check-In. Hours: 5:00 AM – 6:00 PM. There is also a Welcome Center (Baggage Claim area) available that may be of assistance. Hours: 9:00 AM – 10:00 PM.
Meditation Room – A Meditation Room is located landside, between ticketing and the pre-security courtyard.
SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
Shopping – Duty-Free is not available. A limited variety of retail and gift shops are available. Best Buy and Benefits Cosmetics has 24-hour kiosks, but all other shops are closed by 9:00 PM at the latest.
Spa – Comfort Zone Spa. Location: Airside and Landside. Hours: 8:00 AM – 7:00 PM.
Things to do & see
- Art in the Airport – Art exhibits are on display landside, airside, and in Baggage Claim. The main attraction is the Haskell Art Gallery, located airside in the center courtyard.
- Entertainment – Time for a movie? In-Motion Entertainment offers rental services. Location: Airside. Near Concourse C.
- Live Music – live music is performed almost daily (the hours vary) by professionals who volunteer their time and talents. For example, “The River City Music Man,” Roger Glover, performs Bobby Short / Nat King Cole style on Sundays from approximately noon to 6 or 7:00 P.M.
Car Rentals
The following on-site car rental agencies are located near the baggage claim area: Alamo/National • Avis • Budget • Dollar • Enterprise • Hertz • Thrifty.
Hotel Shuttles
Several area hotels provide airport shuttle service: Comfort Suites Airport • Courtyard by Marriott Jacksonville Airport Northeast • Crowne Plaza Jacksonville Airport/I-95N • Days Inn • DoubleTree By Hilton Hotel • Fairfield Inn & Suites • Hampton Inn & Suites • Hilton Garden Inn • Holiday Inn Express & Suites • Home2 Suites By Hilton • Jacksonville Plaza Hotel & Suites • Microtel Inn & Suites by Wyndham • Quality Inn Airport • Residence Inn by Marriott • SpringHill Suites by Marriott.
See also Airport Hotels above.
Taxis and Shuttles
Taxis and shared-ride shuttles are available outside the baggage claim area on a 24-hour basis. All taxis are metered, and no reservations are required. For safety reasons, do not accept rides from solicitors inside the airport. Rides can be arranged at the Taxi, Limousine and Shared-Ride Booths at the curb outside the baggage claim area.
Last updated: 2024-08-26
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.